When I went into business for myself last year, I decided up front that I would make a concerted point to only use software and equipment that was easy to use and maintain. I also decided that my clients should never be exposed to technological issues on my side, whether that be email, phones, calendar scheduling, or simply inefficient technological infrastructures.
This meant (happily) ditching Microsoft Outlook, Excel, Word, Visio and even Windows. I bought my first mac at that time, loaded it up with Apple iWork ’08 (now using 09) …